We don’t like to brag at Popcultcha, but having been in the collectables industry for over 21 years now, we know all about mint condition collectables and the fastidious nature of collecting stuff!
What’s more is that most of us Popcultcha Peeps are collectors ourselves! What this means for you is that we pack your orders the way we like to receive our own orders, so we take the utmost care in ensuring your goodies get from our HQ to your home safely and securely.
From time to time Popcultcha will merge shipments to ensure that packages are moving smoothly through parcel services. With domestic freight delays, we are endeavoring to ensure that we have the least amount of packages in transit at any one time. All freight costs are based on parcel weight, as such all shipping costs are being utilized in these shipments. Combined shipments may consist of multiple newly placed in-stock orders, recently arrived pre-orders, or replacement items as necessary. We have found this to be the most practical way to ensure all items are arriving quickly and safely to customers both in Australia and around the world.
Statues, Busts, Hot Toys & High-End Collectables
Where items arrive to us Factory Sealed, we send them out Factory Sealed.
We are not in the business of opening and playing with our toys and collectables, we bring them in and send them back out again! With Hot Toys we bubble wrap the individual Hot Toys cartons to give them a little extra padding in the courier/mail process. The only Hot Toys we generally don't bubble wrap are the bigger bulkier items that have carry handles in any event.
With Sideshow items such as Statues and Busts, we send them out exactly the way they come in, factory sealed and in their original cartons.
The only exception to these standards is where you, the customer, request us to open an item, inspect it for any potential shipping damage or defect and return it to the box exactly the way we found it. This is rare that we do this, as both Popcultcha and the customer would prefer to deal in factory sealed cartons.