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Change in Price on Pre-Order Products

Pre-Order products are those that are not available for sale now, but will be released sometime in the future. These can be found all throughout our site and are denoted by an orange “Pre-Order” status, rather than a green “In Stock” status.

Invariably, due to a number of factors, including FX rate fluctuations, shipping and weight changes/costs and manufacturer’s price changes, the price of a pre-order product may be changed once it arrives and switches to an “In Stock Item”.

These price changes can go both ways, the item may become more expensive, or a price drop may result.

How do we deal with these price changes on pre-order products here at Popcultcha?

1. If the price increases on arrival - we will still honour the price at the time you made your purchase, regardless of whether you paid in full or simply paid a $100 deposit to secure the piece. This becomes super important on high end items such as Hot Toys, Statues and Replicas where a slight fluctuation in FX rate can have a material impact on the AUD RRP of the piece. So you can be comforted to know that by locking in a pre-order at Popcultcha, you are locking in that price, at the time you place that pre-order, it will never increase on you upon arrival. However, we do, from time to time, need to increase prices on arrival and those that HAVE NOT pre-ordered the piece will be subject to that new price when it is made “In Stock” on the website. Therefore, PRE-ORDER YOUR STUFF @ POPCULTCHA!!! It guarantees you reservation of the item and a locked in price in AUD that will never increase on you.

2. If the price decreases on arrival - Yay for you the Popcultcha pre-order customer! Why? Because we don’t want you to be disadvantaged by having done the right thing and pre-ordered the product at the higher price. So, we are gonna give that price difference back to you by way of store credit on your Popcultcha Website Account (provided you have one - which… clearly you should!) or a Gift Voucher for you to use on a future purchase. We will create a Gift Voucher for you, only if you do not have a web account or if you request that as your preference. It is important to note, that we do not refund this price differential in cash.

Thanks for shopping with us at Popcultcha! Hassle Free Pre-Orders!

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