A Preorder is an item that has not yet come into stock, but you can pre-purchase it to secure your piece. Pre-orders under $300 are generally paid up front 100% and are then shipped out to you as soon as they arrive without you having to do anything further.
Items over $300 generally have the option to either pay in full as above, or pay a $100 deposit now to secure the item and then the balance upon arrival of the item into our warehouse, or in instalments leading up to arrival. This can be arranged with one of our staff.
So the deposit, whether it be $100 or in full, secures your particular piece ie. reserves it, but it is non-refundable. If you change your mind or wish to cancel, you can apply this deposit against another product or simply maintain a store credit until you find another item that you want.
Cash refunds will not be given.
Preorders are particularly important for limited release items, as sometimes we may presell out of an item, so preordering will be the only was to ensure you can buy that piece.
You can tell if an items is a preorder item by looking on the product page. We have implemented what we like to call the traffic light system. If the green "In stock" Light is showing, then the item is in stock. If the orange "Pre Order" Light is showing, then you know this is a Preorder item. When the orange "Pre Order" light is on, a note with the ETA (Expected Time of Arrival) is also shown.