Popcultcha Help Desk

General

• Terms & Conditions

  • ★ Conditions of Sale
  • ★ Delivery Delay Information - COVID-19
  • 30 day return/exchange policy (Product Guarantee)
  • Funko Convention Exclusive Release
  • Funko Pop! Vinyl Damages Policy
  • Pre Orders
  • Returned Orders
  • Terms and Conditions Popcultcha Competitions

• Payments & Pennies

  • Afterpay
  • Change in Price on Pre-Order Products
  • Exchange Rates
  • Fraud Checking System
  • Lay-By's
  • Pennies Program

• Postage & Handling

  • Domestic Shipping
  • International Customs
  • International Shipping
  • International Tracking
  • Order Processing Times
  • Restricted Shipping (RS)

• FAQ

  • Can I change my postal address for an order?
  • Can I use my American Express / Diners Club card to purchase off Popcultcha?
  • Can we contact Popcultcha via telephone?
  • How do I calculate International Shipping Charges?
  • How do I get a specific Pop! Vinyl/s made?
  • I can't find what I am looking for?
  • What are these sections and articles doing here?
  • What are your store trading hours?
  • What is a Chase Pop?
  • What is a Pre-Order ETA?
  • What size T-Shirt should I buy?
  • Why can I not get a shipping quote?